Click and Collect is a very popular delivery method for food, and it perfectly suits Krispy Kreme, where doughnuts are freshly made every day.

To make Click and Collect work we built logic to display the correct information to make sure the products could be fulfilled from the right store, in the right timeline (eg. Next day vs Same Day). As not all products could be fulfilled this way, the system allowed admins to select products, stores and hours where Click and Collect was available.

We also designed the system to connect with the staff in-store tablet, allowing order details to be sent through to the relevant store’s in-store tablet.