Let our Ecommerce strategy services show the way Possibilities are endless. Dilemmas start appearing. What is the one thing that will make a difference? Which of these 238 features should we be focusing on first? Is it Loyalty? Shipping? CRO? Let strategy illuminate the roadmap and show us the way to better ecommerce Tell me more! I'm sold! Don’t just build the solution right… Build the right solution Any agency can build features, and most of them can do a solid job at it. But is it the right technology to build? At the right time? In the right way? All our projects include strategy techniques to pinpoint the features most likely to achieve the objectives set out in the project. Baked in Strategy integrated in our practice All our projects start at the beginning by asking the right questions. What are the project goals? What jobs are customers trying to get done? How are competitors already serving these same customers? What are the risks of this project? How do we need to work with the product owners? What should be the technical approach? And, how do we know when we have done it? It is then, that we can start making better things happen. Good ecommerce strategy is… Based on research, grounded in data Our ecommerce approach is based on research, crucially involving people from your target customer. We conduct research before, during and after the design phase, so that our ideas are based on your customer’s needs. In addition to this, our projects make use of data dashboards, allowing us to monitor key metrics and evaluate the impact of our implementations. Maxine Tremain, Ecommerce Strategist Maxine works with our Solution Specialist team to lead the vision on strategy, planning, roadmap development and micro-service Integration. Sophie Alway, Solution Specialist Sophie is our fashion and luxury retail sector expert. Besides working with our fashion brands, Sophie brings just under a decade of experience managing her own swimwear brand. Suzie Perrott, Solution Specialist Suzie offers our clients solid expertise in ecommerce strategy and operations, with a background in client-side B2C ecommerce. Valeria del Sordo, Solution Specialist Valeria has an eye for detail and a passion for translating ecommerce roadmaps into commercial success. Duncan Copeland, Client Services Director Duncan combines broad digital knowledge with overarching strategic thinking to help clients achieve value. Featured Case Study Krispy Kreme Doughnut Builder We built Krispy Kreme a digital Doughnut Builder to replicate the magic of picking your own dozen in a store. If there is something that customers enjoyed almost as much as the doughnuts themselves was the process of picking and packing each doughnut. Now, they can do that online too! Check our Krispy Kreme Work Interested? Let's talk! Get in touch
