About Us

A different way of working

We don’t do standard client-supplier relationships. To help you succeed, we think broader and deeper than other ecommerce agencies to help identify your goals and achieve your overall objectives. That’s why we work long term, developing a level of understanding and commitment that can make a real difference to your bottom line.

And to make sure that our success doesn't breed complacency, we regularly meet up to discuss what's good, what's not so good, and what needs to be better. This means we're always coming up with new ideas to help grow your business. It’s a different way of working, and it makes us different from other ecommerce agencies.

Everyone thinks like an entrepreneur

We want everyone here to think like business owners - to approach your website with the same mindset as your CEO. To do this, we give everyone at Gene the chance to put forward entrepreneurial ecommerce ideas every month for our Gene Pool initiative. If they're good enough, we give them the funding to make it happen.

As well as inspiring people by giving them the opportunity to start their own business, these projects are also a prime testing ground for developing new technology. And our clients love it because everyone they speak to here at Gene has a first-hand understanding of the challenges involved in running a business.

We all benefit from our success

Gene is employee-owned. Everyone is treated equally and directly benefits from our success. We lunch together, work together, hang out together, and look after each other. This creates a culture where people are empowered and motivated to do good work – which means better results for you, and a great place to work for us.

And to make sure we find good people, we've set up the Gene Academy - a scheme that gives back to the local community by training promising young coders and turning them into some of the best Magento-certified developers. Looking after each other is why we now have one of the most effective ecommerce teams in the UK.

Results you can't get from elsewhere

This is a bold statement, but we really believe that we offer a new way of thinking and a level of service you can’t get elsewhere. Instead of limiting our interest to ecommerce, we assess your overall business to improve every aspect of the online experience - whether it's customer service, internal processes, or ease of purchase.

To make sure we’re always proactive, we encourage everyone here to share their passion, expertise and ideas with clients - so it’s not unusual to see our apprentices attending meetings alongside directors and CEOs. Through doing things differently, we believe we can deliver better results. And everything we do, we measure.

Your Ecommerce Team

Talented, ambitious & bursting with ideas

We didn't want to be just another digital agency. Gene is employee-owned, so everyone here is treated equally and directly benefits from our success. We lunch together, work together, hang out together, and look after each other. This means better results for you, and a great place to work for us.

Meet the team

THE GENE POOL

INNOVATION IS IN THE GENES

The Gene Pool is our way of inspiring people to think like entrepreneurs. Every month we meet up and give everyone at Gene the chance to put forward their ecommerce-related business plans. We pick those with the best ideas and give them the funding, resources and support to start their own profitable business.

As well as being an incubator for ideas and a hotbed for creative thinking, The Gene Pool is also a great way for us to bring out the best in people. By giving them the opportunity to discover their full potential and rewarding them for their success, we can continue to pass on the benefits of their experience and skills to our clients.

THE GENE ACADEMY

FOR THE NEXT GENERATION

Ask any agency and they'll tell you that finding good Magento developers is a big challenge. That’s why we set up the Gene Academy and paired up with The National Apprenticeship Scheme to offer real-world training for school leavers. Teaching young people coding skills improves their chances of employment and opens up digital careers, as well as giving them the chance to become certified developers.

It's also a great way for us to promote sustainable and organic growth at Gene, and to give something back to the local community. Apply here for apprenticeships.

OUR PRINCIPLES

STAYING TRUE TO OUR BELIEFS

01
WE WANT TO BE CHALLENGED
02
WE WANT OUR WORK TO HAVE PURPOSE
03
WE WANT TO PRODUCE TANGIBLE RESULTS
04
WE WANT TO WORK WITH PEOPLE WE LIKE
05
WE WANT TO HAVE FUN ALONG THE WAY